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Terms and Conditions

Welcome to BIS Matrimony. By using our website, mobile application, or digital services, you agree to these Terms & Conditions. Please read them carefully before registration. If you do not agree, kindly refrain from using our platform.

You must be legally eligible to marry as per Indian law — minimum 18 years for women and 21 years for men. You confirm that you are single, divorced, or widowed, and free to enter into marriage under applicable law.
When registering, you must provide accurate, complete, and truthful information. You are responsible for maintaining your account’s confidentiality and all activities under it. BIS Matrimony will not be responsible for misuse or unauthorized access caused by negligence.
BIS Matrimony offers Free and Premium membership plans. Premium members get access to advanced features such as contact viewing, chat, and interest requests. Once activated, membership fees are non-refundable. Plan validity is based on duration or until marriage, whichever occurs first.
BIS Matrimony verifies basic profile details before activation. Members may be asked to provide ID proof, photo verification, and marital status documents. Providing false or misleading information may result in permanent suspension.
The BIS Matrimony logo, brand name, and all related materials are the property of BIS Matrimony Pvt. Ltd. Unauthorized use, reproduction, or modification of our intellectual property is strictly prohibited and may result in legal action.
Users must treat others with respect. Harassment, offensive messages, or misuse of contact details will result in immediate termination. BIS Matrimony encourages members to report any unethical or suspicious behavior.
Payments made are non-refundable after activation. In case of duplicate transactions or technical errors, contact our support within 48 hours for resolution.
BIS Matrimony acts solely as an online matchmaking facilitator. We do not guarantee matches, compatibility, or accuracy of user information. The company is not responsible for disputes, damages, or emotional loss arising from member interactions.
BIS Matrimony reserves the right to suspend or terminate accounts violating these terms without refund. Members can request voluntary account deletion by contacting customer support.
Your data is protected under our Privacy Policy. By using BIS Matrimony, you consent to our data collection and processing practices.
These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts located in Kerala.
For any questions, complaints, or concerns, please contact our Grievance Officer:
Mobile: +91 8547655199 Email: info@bismatrimony.com