Privacy Policy
Welcome to BIS Matrimony Mobile App and Website. This Privacy Policy explains how BIS Matrimony collects, uses, stores, shares, and protects your personal information when you use our mobile application, website, and related digital services.
By accessing or using BIS Matrimony, you agree to the practices described in this Privacy Policy.
Contact Information
Owner
BIS Matrimony
Support Email
info@bismatrimony.com
Support Phone
+91 8547655199
Information We Collect
We collect personal information necessary to create your matrimonial profile and provide matchmaking services. This includes your name, email address, mobile number, date of birth, gender, religion, caste, horoscope, address, location, ID proof, education, occupation, income, family background, photographs, and profile preferences.
We also collect technical information such as IP address, device information, browser type, operating system, login times, usage data, and cookies for security, analytics, and performance improvement.
How We Use Your Information
Your personal information is used strictly to operate BIS Matrimony services securely and effectively. This includes:
- Create, verify, and manage your account
- Send OTP via SMS and Email for login, verification, and security purposes
- Provide matchmaking, profile discovery, and communication services
- Display your profile to other registered members
- Process subscription payments and membership plans
- Send service alerts, notifications, and important updates
- Improve app performance, security, and user experience
- Prevent fraud, misuse, and unauthorized access
Data Sharing & Third Parties
We may share limited personal data only with trusted third-party service providers such as payment gateways, SMS/email service providers, cloud hosting services, and analytics providers strictly for service operation. Your profile details are visible to other registered members as part of the matrimonial matchmaking service. We never sell your personal data.
Data Retention & Deletion
We retain your personal information as long as your account remains active or as required to provide our services and comply with legal obligations. You can permanently delete your account and all associated personal data at any time from the mobile app (Settings → Delete Account) or by contacting our support team.
Security of Your Information
We implement industry-standard security measures including SSL encryption, secure servers, access controls, and monitoring systems to protect your data from unauthorized access, misuse, or disclosure.
Your Rights
You have the right to access, edit, download, restrict, or permanently delete your personal data. You may opt-out of marketing communications at any time.
Children's Privacy
BIS Matrimony is strictly intended for users aged 20 years and above. We do not knowingly collect data from minors. Any detected minor accounts will be permanently removed.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the service constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Mobile: +91 8547655199
Email: info@bismatrimony.com
Last Updated: March 2024 | BIS Matrimony