Frequently Asked Questions
Below you’ll find answers to some of the most common questions about registration, membership, payments, and privacy at BIS Matrimony. We’re committed to keeping your experience smooth, safe, and transparent.
To register, visit bismatrimony.com
and fill in your personal and contact details. Once submitted, you’ll receive a confirmation link to activate your account.
Upload a valid ID proof in your profile dashboard. Our team reviews and approves verified accounts within 24 hours to ensure authenticity.
Yes, registration is completely free. You can browse profiles, upload your details, and view limited matches before upgrading to a paid plan.
Paid members get full access to contact details, messaging, and advanced search features. Premium profiles also get highlighted for higher visibility.
You can send interests or view contact details if you have an active plan. BIS Matrimony ensures your privacy during all communications.
Click on “Forgot Password” on the login page, enter your registered email or mobile number, and follow the instructions sent to you.
Yes, you can temporarily hide or permanently delete your profile from your account settings at any time.
Click the Report Misuse button on the profile.
Our team reviews each report and takes strict action against misuse or fake profiles.
Absolutely. We use secure servers and encryption to protect your information as outlined in our
Privacy Policy.
Login to your dashboard and go to “Upgrade Plan”. Select the preferred plan and complete payment using Razorpay or other available gateways.
You can retrieve your Matri ID from your registered email or contact support to recover it securely.
You can reach us via our Contact Page
or call us directly at +91 8547655199.
Email: info@bismatrimony.com